For a mattress that has been used on for only 1 yr, the plush surface is beginning to show some body impressions. I probably would have been best off with a firm mattress for the same price. But the customer service provided by Greg was by far the best in any industry. He was always attentive. I almost was going to switch up to a firm before the first 30 days but he recommended i give it a full 30 days and once the first 30 days was complete the comfort and support was better as my body needed to adjust to the new mattress. However over time the support level diminished and it was too soft for my back. By then it was beyond the swapping period.
Tiffani BHuntersville, NC
Good choice, could have been better
Pros:
- Overall Comfort
- Overall Durability
- Edge Support
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Natural Materials
- Overall Support
Cons:
- Overall Durability
- Long-Term Support
- Surface Integrity
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Not Rated
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Thank you for sharing you honest feedback because it helps us gather the necessary information we need to match people's sleeping styles with the correct mattress. So far we have received a positive response from the mattress you bought but we are set up to be able to help you and would like to meet with you to gather all the information you can share to help fit you for the correct choice for your needs. We will call you tomorrow to see if we can schedule an appointment to help you get a better night's sleep.