10 year warranty doesn't really mean much. Bought at Mattress Firm. They tell you to go to website, submit pictures and they will get back to you.. never happens. Mattress lasted 6-7 years. unless visible sagging (take a picture with a broom handle across bed) they cant help you.
Cons:
- Customer Service
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft