Within a month this mattress had low spots and sloped from the side to the middle. It was obvious that the springs were not providing support and did not rebound, which was not the case with Bloomingdales floor model. Despite this Bloomingdales insisted on charging 10 % to take back this defective mattress. I would not recommend Bloomingdales to anyone. No one in the sales dept. listens to complaints, they just nod their heads. When you complain you are given a phone number to make your complaint to and the person on the other end listens but, has no authority to resolve matters. All they can do is state company policy and cannot address defects. bottom line,"stay away".
PatHavertown, PA
This mattress was not the same quality as the store model. w
Pros:
User also said: nothingCons:
User also said: everything- Customer Service
- Product Consistency
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft