This mattress was relatively comfortable until we noticed head seemed low. Has a pillow top and looks like new except for the 4 inch sag in the top corner. Submitted warranty claim but was denied because our bed frame only has 3 horizontal metal supports in it instead of 5. What normal bed frame has 5 supports? Box spring in perfect condition and perfectly level, but put level on our mattress and it definitely sags. Can't get a good night sleep like that.
Cons:
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft