We absolutely loved this king - sized mattress for 5 years but it started sagging - it would take extra effort to roll out of the indentations in the morning as we both woke up with aching backs. We could also feel the difference when one of us would sleep in the middle that was not worn down. We paid the required $35 for inspection & were told it wasn't bad enough to qualify for any compensation in the supposed 25 year warranty. We will never buy another Serta product.
KayLake Saint Louis, MO
The best mattress for 5 years
Cons:
- Overall Durability
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
My experience as well.