Threee years ago I bought what I thought would be the best mattress for my back wrong. Two and on half years later the center of tghe matress caved in and when you stand it on its side to turn it all the insides fall to one side, turn it the other way the the same this happens. I contacted Serta they said that the mattress was definately "defective" and we don't make those any more because we have had so many problems, but can't help me because I can't find my original receipt. I know I will be searching thru all boxes for that receipt. Because this single mother of three has to have a decent bed to sleep on so I don't wake up in pain. I have to work. But if I don't find that receipt Serta will be leaving me out in the cold.
Cons:
User also said: Not a good choice- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (2)
Call the store that you purchased it from. They should have you on file. It has a 30 yr warranty.
Unfortunately the store I bought it from went out of business after 40 years, however I searched enough boxes and found it. Thank you