Female avatar
WendyWestport, CT

4,000 FOR 'LATEX THAT WAS POLYURETHANE!!!!

In 2007 when I purchased this (king), I was told this was 100% Latex made from rubber wood tree. Not ever thinking the salesman was LYING, so I did not look at the law tag. I didn't even know what a law tag was or existed when I purchased this. Only when I was immobilized bc of a severe back issue (no doubt relating to this mattress!!) did I look at/notice, the over 1.50" sag in the hole I had been sinking into. I was wondering why I was so exhausted every day and was constantly turning over unable to stay in one position for more that 15/20 minutes. I'm in excellent physical condition and very active. Serta is telling me the price point on this mattress was on $2700. That's a huge difference, and one that is far too wide to be true. They should be ashamed of having sales people who represent their mattresses who lie to unknowing consumers. I specifically purchased this mattress and spent that much money bc I wanted natural latex, not a toxic foam filled piece of garbage.

Cons:

  • Back Support
  • Surface Integrity
  • Transparency

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

N/A
Don't knowSleep

Don't know or not sure

Stays "Cool"

1 / 5
Very Poor"Coolness"

Always sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft