Male avatar
Luz SCrestview, FL

Gone bad after 2 years

We have had this mattress for 24 months. We have severe body impressions that are now causing us of have restless nights and back pain in the morning. Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. My husband is in the military with a very demanding job and needs his rest at night. We should not be looking to purchase new mattresses so soon. Trump should not stand behind this poorly made product.

Pros:

User also said: At first the mattress was awesome!! Best we had ever had.
  • Initial Support

Cons:

User also said: Sagging and severe body impressions. The springs make noise every time you sit on the bed.
  • Product Quality
  • Surface Integrity
  • Warranty Claims

Ratings from this Sleeper

Back Support

3 / 5
FairBack Support

Sometimes have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

N/A
Not Rated