Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.
Pamala SSavannah, GA
Poor Mattress
Cons:
- Overall Durability
- Product Quality
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
I 100% AGREE. We bought this mattress one year ago and it has completely caved in! We contacted the manufacturer for our "lifetime warranty" and they DENIED IT!!! I am now sleeping in a sinkhole and we will have to buy another mattress not even a year later. SUCH A WASTE of money, do NOT buy this mattress or anything with the name. So disappointed.
This has got to be worst purchase we ever made. After only a year( Nov.2015), and then only sleeping on the beds half the time, rest at the cottage, they have developed a sag of at least 11/2" according to the technician. These are two twins at $1800.00 purchased at the Bricks in Saskatoon by seniors who are 72 years plus. No one so far will give us satisfaction; I am ready to go public. Stay away from this inferior product.