I normally prefer hard mattresses. This is like sleeping on a brick despite a topper. I think Serta is having quality issues since my friend has the very same mattress in a queen and it's perfect to sleep on. Mine is a Cal King and as I stated above, it's like a brick. My friend tried sleeping on it when visiting and could not believe it was the same mattress. I tried to exchange the mattress but it turned into a nightmare and did not. I'm now looking locally to get a new one even though this one is about 18 months old. Worst money I ever spent. Avoid it!
ValerieLos Angeles, CA
Brick hard despite being rated a "Plush" mattress.
Cons:
- Firm Comfort
- Return Policy
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft