My husband and I purchased our mattress about three years ago. This is actually our second one. The first mattress delivered was a) way too firm and b) had a busted seam. Serta replaced the first mattress but the second mattress has still been very firm compared to the one in the store and it's been almost three years. Also, after about six months, it already started sagging and now it's so bad that the material on top is bunching up in the middle and the dips are awful. We hate this mattress and have hated it since we first got it. Don't waste your money. Also, mine is a pillow top. It doesn't have memory foam in it.
Shelby
Don't waste your money
Cons:
User also said: Way too hard, has terrible sagging issue- Firm Comfort
- Surface Integrity
0
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft