Female avatar
BarbaraMarietta, GA

warrenty useless

We were sent the Serta Perfect Sleeper Trelleburg mattress as a second replacement under warrenty. Original mattress was purchased in Winter 2014. Each of the 2 warrenty replacement mattresses including the Trelleburg have failed in the same way. The side support of the mattress is GONE! If you sleep too close to the edge of the bed you will run the risk of falling off onto the floor. We are seniors. We are tall thin people. There is no way that sitting on the edge of this mattress given our weight could have compromised the side support. DO NOT BUY SERTA.

Cons:

  • Edge Support
0

Ratings from this Sleeper

Back Support

3 / 5
FairBack Support

Sometimes have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft