Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to shut the bedroom door and put a towel at the bottom as the odor permeated the house. Mosquitos that got into the room died. I won't allow anyone to sleep in that room. Serta was no help..."put baking soda on the beds" was their solution! I am out $1500, and I am taking the beds to the county dump. Never let a child sleep with those fumes...headaches, sinus dripping, sore throat, burning eyes.....horrible!
Endee GNewport, RI
Smells Like A Chemical Factory
Cons:
- Customer Service
- Smell
0
Ratings from this Sleeper
Back Support
Don't knowBack Support
Don't know or not sure
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft