Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.
Jerry RCorydon, IN
Serta sucks!!
Pros:
User also said: Looks good when delivered but does not hold up.- Appearance
Cons:
User also said: Mattress caved in, has deep depressions. No one responds to requests for warranty service.- Overall Durability
- Long-Term Comfort
- Surface Integrity
- Warranty Claims
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
I too have aSerta. I had it for a year before it started to form lumps and divots. My wife weighs 120 and I weigh 190. It was a firm mattress. I called and five months later someone came out and looked and said yep it is defective but the small coffee stain on the corner voids your warranty. Screw all of these mattresses companies, especially Serta.
sag is i1/3 " per Rockland mattress,160 e. rte 59-nanuet, ny after 21 days .returned plush for@ $1,395 palos verde fm 800551 gotten & can see sag now before use -who can you trust ?! AS with politics u just get f--fed don't buy but keep voting!!
meant 1 1/3" in 21 days with loose threats and this was a" good price "at $1,397.Are all American"s jerks? like us? nurse63@verizon.net