Female avatar
SusieBella Vista, AR

Sleep better on my couch

I am very disappointed in this mattress. Also disappointed in the response of the store and time it's taking to get this resolved. I filed a claim 3 weeks ago and can't get any help. Mattress has sagged close to 2 inches from the center to the outer edge of bed. I can rotate the bed and I am sleeping up hill, constantly moving around trying to get comfortable. I sleep better on my couch!

Cons:

User also said: Sagging sides, no response, too much money on a product that lasted about a year
  • Retailer Service
  • Surface Integrity
  • Overall Value

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)

The same with me feels like I'm sleeping on a defective mattress !

By Anonymous on April 21, 2018