not a fan

I had a bad feeling when this bed was delivered and it was hard like a rock. I was told it was hard because it was cold in the delivery truck and the memory foam takes a few hours to soften once at room temperature. 9 weeks later, the bed was not much softer than when I purchased it. I woke up with backaches many times during the first few weeks because the mattress was hard and did not conform to my body shape, so there was a gap under my lower back. The one good thing about this mattress was that I did feel some temperature difference related to the cooling technology, but that was not enough to keep me comfortable, so I returned this bed.