Mattress has a 10 yr warranty. We will be contacting Serta to see what if anything they are willing to do for us. It's gotten to the point where we are NOT sleeping well and are backs are both hurting us. For the money we spent we are very disappointed w/the quality of this mattress. This is NOT a good value!
HamiltonFair Play, SC
Bed has developed indentations over the 6 years
Cons:
- Back Support
- Product Quality
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft