this mattress is very expensive, Im wondering what the difference is with the no name brands in BJ's etc. After about 2 mths the foam has lost its hardness and has become very inconsistent with the density of the layers of foam. This makes my husband and my back ache. Even my knees are aching...there are like soft marshmellow sections within the mattress. The edges have stayed hard, and so too the centre but where we lie (and we are a normal to low weight) seems to be sagging...not that you see that, but lie on the mattress and you can now feel inconsistent density of firmness...soft in some spots and harder in others....NOT GOOD FOR SUCH AN EXPENSIVE MATTRESS .
Lyndal CBear, DE
Mattress has lost its consistent density. Causes back ache every night/day
Pros:
User also said: it was hard and supportive on our backs at first. harder than the one in the store. lovely cover pattern- Appearance
- Initial Support
Cons:
User also said: expensive heavy density of foam changes over time- Long-Term Support
- Price
- Soft Comfort
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
I have the same problem with my Icomfort...the edges and middle are hard but where me and my boyfriend lay it has lost it's support. I wake up with a backache every morning.
The exact same thing has happened to mine. I purchased the mattress in April from Mattress Firm in Chattanooga, TN. I thought paying $2000 for a mattress would finally get me the comfort, quality and durability that we have had trouble finding. The matress was a dream for 6 months and now we are sleeping in a hole and wake up with the same back, hip and knee pain that we had before. I have just started my warranty journey and so far the customer service number that is open 7 days a week 7 am to 4 pm CST has a voicemail at 11:30 am on Wednesday that says that they are closed and suggests that I call back during normal business hours... I did have the option of leaving a vm, so I did. Anxiously awaiting their return call and optimisticly hoping for positive results. :)
I have a similar problem with my i comfort. I purchased my bed May, 2012 and it was fine for about 6 months. Now I wake every 2 hours or so with hip pain, leg and arm pain. I start out in the middle of the bed and I also roll to outer edge of bed. The middle seems to be higher and the bed slants to the edges.I returned to the store since there is a 25 year warranty on this bed. They are suppose to send a factor representative to check the bed. After reading these postings, I don't think I will get any positive help from Serra And, that is a shame, By Anonymous on January 5, 2013