We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep on are so broken down you can't roll over to change sleeping positions. You have to get up on your hands and knees or just get out bed completely. We had a rep come out and take some measurements. Not bad enough yet serta says. We will never buy another serta and can not recommend their products. Big waste of money.
Daniel WGerry, NY
First 2 years = good. Last 3 years has been horrible.
Cons:
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft