We purchased thinking this was firm, the purchase was for our summer lakefront used on weekends. It started breaking down at 8 months the Brick had a warranty of 6 months.They told us that we would have to go to Serta.They wanted us to take photos and go through lots of hoops in hoping that we get discouraged.I sent an email to Serta no response don't buy this product there is no warranty????? It will most likely go to the dump, it will be 3 years old next Feb and maybe one year usage.Expensive year $2000.00
jimFenelon Falls, ON
Don't buy this product
Cons:
- Overall Durability
- Price
- Overall Value
- Warranty Terms
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft