I bought the I cool had to wait 3-4 months to get it was recommended firm absolutely had no support - had it exchanged after getting the run around an asked for the firmest / it was firmer but not by much - I refer my old sleep number an as soon as I can replace this matters in the next couple of months I will but not a serta an not from where I bought this from either
BarbaraMineral, VA
I bought the I cool had to wait 3-4 months to get it was ...
Cons:
- Overall Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
I will never buy another serta an will make sure my New bed is either a sleep number or some thing with plenty of springs!