Female avatar
KamrynTampa, FL

I've had this bed for 5 years and it has given me more ba...

I've had this bed for 5 years and it has given me more back problems than i had before i started using it. They replaced it once and its still horrible. Its also super hot. Tried a topper and new frame and that didn't even help. I would never recommend it. Serta service was horrible. They claim they want you to be satisfied but they can care less.

Cons:

  • Back Support
  • Customer Service
  • Temperature Control

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

2 / 5
Poor"Coolness"

Often sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems