Sealy makes you jump through hoops hoping you will get discouraged and not continue with your warranty. I wish I would have done my research because I've only had my bed a year and most brands now days over 5 or 10 year comfort guarantee warranties. Sealys is just for defects and it's a long drawer out process that will probably end in them denying it. You also have to pay shipping fees when when they verify its a problem with their product.
Johnna
Terrible warranty and bed, they don't care about customer sa
Cons:
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft