This mattress had a good brand name Sealy and seemed to be nice and firm at the store. Took two weeks for delivery "every mattress is made to order for the customer" Began to sense unevenness in the support within a week, by two week it was obvious it had developed 2-3" deep (loaded) 1-1/2" deep unloaded sags inside of two weeks with a pronounced bulge in the middle of the bed. Reported it to the salesperson who was very shocked and concerned, told me they'd have someone come out and inspect it. They called three days later to offer an inspection date three week out... I said no and they made arrangements to see it that week. Their technician was very nice and measured everything and confirmed my complaint in writing. I am now waiting to meet the manager and the Sealy rep tomorrow to negotiate a resolution.
Pros:
User also said: None, we thought the price was acceptable and the product name was supposed to be good quality... not at all.- Initial Comfort
- Retailer Service
Cons:
User also said: Queen mattress, developed 2-3" deep loaded 1-1/2" unloaded sags inside of two weeks.- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated