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michaelBeaverton, OR

The "extra firm" feels like a medium, sealy didn't care.

Tried the extra firm in store, it felt solid, didn't feel like quicksand. The medium was bearabe for awhile, then I tried for a return. $1000 bed = $300 refund. No bed, get to kep "free" base, that isn't even the right size, "no returns, 3 inches is within acceptable limits". So I got the firm version, cuz what else am I gonna do what I didn't like any of the mattreses. Be held hostage into an exchange instead of taking my almost full refund, yelling at everyone in the world that matttress firm sucks, and then I would have built a DIY latex or tried online beds, that actually are free returns. Bed's ok, especialy now that the pillowtop is gone. If you want to have a mattress die quickly, get a pillowtop. I woke up in back pain, I still owe $280 on the mattress so I can't afford a new one.

Cons:

User also said: "extra firm" means medium-ish. "free" base means haha sucker now you get to watch your money burn or give it to us. I should have watched it burn.
  • Product Consistency
  • Return Policy

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft