Horrible experience - the mattress felt pretty soft (it is a firm mattress, but I like a little plush) in the store, but when it arrived at home, it's hard as a rock. Manufacturing defect? Sears was NOT good about returning it, nor was Sealy. Apparently, their warranty doesn't cover if it's too HARD, only if it's too soft, so no returning it for free - 15% plus $70 to return it, with or without a replacement/change. This mistake just cost me a lot of back pain as well as $200+. Not happy with either Sears or Sealy. Never again for either of them.
LargeRed Bank, NJ
Not at all like what's in the store
Pros:
- Delivery Speed
- Motion Isolation
- Price
Cons:
- Overall Comfort
- Customer Service
- Delivery Service
- Overall Durability
- Edge Support
- Initial Comfort
- Initial Support
- Issue Resolution
- Long-Term Comfort
- Long-Term Support
- Pressure Relief
- Product Quality
- Professionalism
- Retailer Service
- Return Policy
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft