Male avatar
DUKEAmarillo, TX

Actuallyb CAUSES back pain

This mattress started out ok, but in about 6 months, began to crater. It has gotten progressively worse as time goes on. The pillowtop is comfortable, but the guts are disintegrating, leaving a very firm edge. It's like trying to escape from a trap. SEARS won't even talk to me about it. It is truly the worst product buy I've ever had. This is the Waterston model. It was not cheap.

Pros:

  • Initial Support
  • Soft Comfort

Cons:

  • Retailer Service
  • Surface Integrity
  • Overall Value

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

2 / 5
PoorWarranty Service

Slightly satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft