This mattress began sagging in the middle less than 6 months after I purchased it and the matching box springs from Sleep Outfitters. I weigh 175lbs and I tend to sleep on my side. There was no way this pillow top mattress should have been sagging as bad as it was in such a short amount of time. You could even see the divot in the comforter when I would make the bed. I called Sealy and soon realized that the "warranty" was a fraud. Their customer service was non-existent. I spent way too much on this mattress to toss it but I sure wish I could have done so. I'm finally shopping for a new mattress and I can guarantee you it will not be a Sealy.
ToddColumbus, OH
Will never buy a Sealy again.
Cons:
- Customer Service
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft