It lost its shape within 3 months, the sides look bumpy and totally out of shape, awful edge support, very uncomfortable mattress, didn't feel the same I tried in the store. Warranty was a total waste of time. A man came to do the inspection, I couldn't even say a word, he took some pictures and said they would send a letter in a couple of weeks when I got the email they just said that the warranty was void due to liquid stains on the mattress, ( yes, perhaps spilled milk but I couldn't even see the stains and I used a waterproof full cover all the time) as if a little bit of milk will damage the edge of the mattress and make it such a horrible product. I regret every day spending all that money (1400$) in this nightmare and it is not even easy to just get rid of it.
ClaudiaLeesburg, VA
A total nightmare!
Cons:
- Edge Support
- Product Consistency
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft