We bought the mattress on 5/20/2014 and noticed as early as 12 months later that the bed had 'dips' in the mattress where I sleep. I am not a large, heavy person and still the mattress has shown significant deterioration. I plan to follow up with Macy's today and hopefully resolve the problem. Aug 11, 2015
VeraRoswell, GA
Has gone lumpy and has indentions afteronly 14 months.
Pros:
- Overall Comfort
- Edge Support
- Long-Term Support
- Motion Isolation
- Natural Materials
- Overall Support
- Overall Value
Cons:
- Overall Durability
- Product Quality
- Surface Integrity
0
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft