Bought this mattress on sale. Thought it would be a good buy, being a Serta. I was wrong. Within 3 years we were experiencing poor sleep with a very mushy support system. We now are forced to roll to the middle when both of us are in the bed. We have faithfully rotated the mattress. The foam part bounces back well, so there are no impressions to claim on warranty. However, when you are laying on it there are several sunken areas. Overall a bad experience. Looking for a new mattress that does not have the name Serta on it.
BruceBarling, AR
I hate this product.
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft