We contacted the Brick within the first 6 months as the middle got a huge hump in it and it impossible to roll over or get in the middle of the bed without major effort. So you feel trapped in a soft spot on each side. Both my partner and I hate it and have never felt so strongly about a mattress (married many yrs). Also disappointed in the Brick who pass the buck to an independent company to measure the sag and decide if they want to follow up. This completely lets the Brick off the hook and you are left with no recourse when this 3rd party ignores your issues.
PatriciaKingston, ON
Brick would not support warranty when we reported problems
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft