We bought the Aldercrest firm 9" queen set from Costco in Jan 2016. Had to replace it earlier this year (2019) because it sags so much we were waking up with sore backs every morning. Warranty only covers sags over 1.5", not springs that collapse under your weight. Warranty is supposed to be 10 yrs without deductible. Oh, and you have to ship it to them and pay for testing before they decide if they will do anything. This piece of cr## is going to the dump and we will NEVER buy another Sealy product.
KevinBurleson, TX
Complete waste of money
Pros:
User also said: NothingCons:
User also said: horrible quality, wore out very fast, warranty is worthless- Product Quality
- Surface Integrity
- Overall Value
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft