This mattress has a structural problem that can only be felt while on the mattress itself. The warranty only covers a 3 inch or greater “dip” in the mattress -no representative will check it . I will never recommend or purchase from sealy again !!
KimHamburg, NY
Worst customer service/warranty is a joke!
Cons:
- Customer Service
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Don't knowSleep
Don't know or not sure
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft