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J TNew Port Richey, FL

Horrible bed and sealy does not stand by their products

We had a similar mattress for about 8 years. Sealy replaced it with this comparable model under our ten year warranty. We were thrilled. The new mattress is less then 3 months old and has depressions in it almost as bad as our 8 year old previous mattress. Sealy had an inspector come out to look at the new mattress and will not replace it because the indentations are just short of 1.5 inches. This is after less then three months of use. This new mattress is terrible. Sealy should be embarrassed that their product is of such poor quality. They should also stand by their mattresses and replace this one. We will never buy another of their products or their other brands.

Pros:

User also said: They honored their warranty the first time

    Cons:

    User also said: Have not had a good nights sleep in this bed.
    • Product Quality
    • Surface Integrity
    • Warranty Claims

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    N/A
    Not Rated

    Sleep Quality

    N/A
    Not Rated

    Stays "Cool"

    N/A
    Not Rated

    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    N/A
    Not Rated

    Comments (2)

    I had a similar experience with a full size Seawind pillow top. After three months it was all ready showing break down of the pillow top. One more inch to go before they would do anything about it. Now it has been a year and I can't sleep on the bed at all. I will never buy another one.

    By Anonymous on February 19, 2013

    My sealy delphi sagged just at 1.5 inches and doesn't meet their crterion yet. Nevertheless, I can't sleep on it now because it sags even further with me on it and I can't roll over at night without waking up.

    By Anonymous on March 4, 2013