I had a horrible experience last December with a mattress from a retail mattress chain, ( so much off gassing, chemicals, triggered asthma and inflammation issues) so, thank goodness after that I found Saatva.com! There were a few issues with an exchange,but, all were taken care of in an amazing and helpful manner. Customer service beyond my expectations! ( Thank you Alex) ...It has been about a month since I have my soft/ plush mattress ...I love my new bed- comfy, great quality and non toxic! This is an amazing product and company! Thank you Saatva!
Christina AWilmington, NC
Thank you Saatva!
Pros:
- Assembly
- Overall Comfort
- Customer Service
- Delivery Service
- Edge Support
- Issue Resolution
- Motion Isolation
- Natural Materials
- Professionalism
- Responsiveness
- Return Policy
- Shopping Efficiency
- Overall Support
- Surface Integrity
- Overall Value
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft