Male avatar
john dKennesaw, GA

Horrible off gas odor

I received this mattress this past weekend. While the bed is quite comfortable, I have never purchased a mattress that has the off gas odor that this one does. It smells so strong chemically that you feel like you're in a paint booth. I am on the 2nd day of airing it out with an oscillating fan with a window open but so far no improvement. When I called the company a staff member was very nice and suggested replacing the mattress. I am probably going this route only due to the fact that the condition must be rare because they could never sell any product if this odor was a common occurrence.

Pros:

  • Overall Comfort

Cons:

  • Smell

Ratings from this Sleeper

Back Support

N/A
Don't knowBack Support

Don't know or not sure

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

N/A
Don't know"Coolness"

Don't know or not sure


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (3)

Did you end up getting the mattress replaced? If so, was there a smell with the replacement mattress? I am experiencing the same issue.

By Anonymous on October 9, 2017

Me too! Did the smell go away?

By Anonymous on December 11, 2017

Offgassing is due to the product in the mattress. If you are sensitive to these odors, don't get another one. Return it!!! Offgassing of products is hurting our environment, and us!!!!

By Anonymous on March 12, 2018