Order went great, delivering was wrong, then corrected, started having upper arm pain, by myself and Husband. Called rep got the run around, offered topper for year old mattress which if it were a good bed you shouldn't need. Rep over spoke and you couldn't get a word in. Really frustrating! Hoping for refund,,, looking very bleak!!!! Fingers crossed.
UnluckyNorthfield, MN
Think twice
Cons:
- Customer Service
- Transparency
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft