Bad back issues because of sagging. After many doctor visits, chiropractor, physical therapy, an ER visit and many massages I realized that everytime i went on vacation for a week my back was better....because I wasn't sleeping on this mattress. I wish i would have never purchased this mattress. They have offered to replace the mattress with a new one, but i don't want to go through this every year. I have asked to be reimbursed so I can get a new mattress that doesn't kill my back. I got the "I can't do that but I'll have someone from senior management give you a call. Yeah ok - My guess is I'll be out $1100. I will have to buy a new mattress and as long as I can function and not live in pain (with a new brand of mattress) - I guess I should be happy.
LisaMilwaukee, WI
Mattress is great for the first 6-7 month
Pros:
User also said: Great the first 6-7 months- Temperature Control
Cons:
User also said: Bad sagging of mattress after 6-7 months. Terrible - Don't waste your money.- Back Support
- Overall Support
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft