Male avatar
JosephHouston, TX

Sagging is a real problem

Like other reviewers, we have had some serious issues with sagging. My wife is extremely petite and her side of the bed sags as much as mine. Saatva has replaced our mattress twice now in 18 months, and it's still the same issue, so it's quite apparent that it's a fundamental construction issue. We're not really sure what to do about this anymore. Even though the warranty is great, it's not of any use to us if the same poorly designed product comes back. If you compared this review to others that have owned their mattress for longer than a couple of months, you'd see the same comments.

Pros:

User also said: Warranty
  • Warranty Claims

Cons:

User also said: Sags
  • Product Quality
  • Surface Integrity

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

N/A
Don't knowPressure Relief

Don't know or not sure


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft