Bought this in 2017 when the company was still out of Westport, CT and had not been bought out yet. So maybe that's a good thing? Loved this mattress for the first five years. This last year, the canoes have deepened and my wife and I wake up with back pain now and/or can't get comfortable. Of course you can't flip it. When I called Saatva about the warranty, they said, "Sure, we can fix it for you." But they have to come get the mattress and it takes 2 weeks to fix. We have no other bed to sleep on. How stupid.
EricWaterbury, CT
Was great for about 5 years...until the body impressions
Cons:
- Surface Integrity
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft