Saatva is a company that truly cares about the well-being of its customers. They were quick to answer all my questions and concerns. They even went the extra mile when I had a special request for them. Not only that, the VP of the company got in touch with me to personally see that everything was correctly taken care of. Saatva's end goal is to see that their customer's achieve a good nights' rest.
JWCypress, CA
Customer service that is above and beyond
Pros:
- Customer Service
- Professionalism
- Responsiveness
Ratings from this Sleeper
Back Support
Don't knowBack Support
Don't know or not sure
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft