Female avatar
MayaSpringfield, VA

Reverie doesn't deliver promise & atrocious customer service

I wanted to love this bed & I believed the reviews from crossfitters & online ads, so I bought it on credit (I thought a good night's sleep definitely worth it). After ~1month of trying it in different configurations, I still wasn't getting a good night's sleep. I contacted the company to arrange a return, but they convinced me to try a mattress topper. That topper ended up being too soft. So they sent another one, which was pretty much the same as the first one, only by a different manufacturer. Then I deployed to Afghanistan, so I couldn't arrange for the return. A year later, when I returned from Afghanistan, I tried the bed again, & still found it inadequate. I have been sleeping on a basic Costco bed since then & the Reverie has been sitting unused, taking up space in my guest room. Total waste of money! DO NOT buy this bed.

Cons:

  • Overall Comfort
  • Overall Value

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft