We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner and I wake up in agony every morning and now have constant back pain. It's so uncomfortable yet still unsupportive. Something that only came to light after half an hour plus of laying in it. It's just not well made. All the fluff about different layers doing different things to support and cushion is lies. We appealed to Restonic who basically told us that they have no legal obligation to make comfortable and supportive beds and that they would not refund us. They said we had to buy a mattress topper. Like this would make up for the poor foundation of the bed if we had more padding...and at our expense anyway. Truly awful bed. Truly awful company.
JoanneNorfolk, VA
Avoid this bed and Restonic as a company
Cons:
User also said: comfort, support, customer service- Overall Comfort
- Customer Service
- Overall Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
This review really doesn't help anyone. Just because you're not comfortable in a bed has nothing to do with the brand of how is made. In this case id be more upset with the retailer than the company. Most retailers will offer an exchange of some sort within the first month at least. Second issue here is the retailer telling you it was a $4k bed, did you really think you are buying a bed that expensive for $1200? Again that's an integrity thing with the retailer, but you also need to do your due diligence as well. Sounds like you bought the wrong bed, have buyers remorse and are blaming the manufacturer.
I am blaming the manufacturer as the bed is incredibly poor quality an has given my partner and I back problems. Manufacturers have a duty to supply products that are fit for their intended purpose. It is not the retailer's responsibility of products are of a very poor quality. This is a site intended for people to be able to judge which products to buy, not which retailers offer the best service. This review is intended to warn consumers that restonic make poor quality beds that in our case caused back problems and I want to save others from making the same mistake. If you find my review unhelpful and consider that people who are unsatisfied with their beds should just suffer their 'buyers remorse' then you're really missing the whole point of consumer review sits such as this one and perhaps you should go get a job with restonic as you seem to have the same ignorant attitude.