We tried this bed as a twin size in the showroom. We laid on it for a good 30 minutes and it felt good. Good enough for us to pay over 1800 to have a king size delivered. We picked the firm as it was side by side with the soft and we really felt no difference and the sales man said we could make a bed softer, but not firmer. Hmmm.. I think this should have been a tip off something was off with these mattresses. When it was delivered it was hard as a rock. We were told that it was because the memory foam needed to warm up. Fast forward to the first night, I woke up with significant pain in my neck, upper arm, hip, thigh and knee and numbness in my hand and face. My whole body hurt for the entire next day. Determined to try to salvage this nearly 2000 mistake I moved the mattress off the foundation onto the solid floor thinking the wooden slats in the foundation might be causing the pressure points. The second night was much like the first, I was up in pain in just over an hour after going to bed. Now I am sleeping in our spare room. Feel like this may be a bait and switch by the retailer, but regardless this mattress is horrible, seriously it is a torture device. Buyer beware, if thinking about buying a restonic mattress. If I could give it zero stars I would.
Pros:
- Temperature Control
Cons:
- Pressure Relief
- Price
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
Official Response
Hi Rebecca, I'd like to start by thanking you for sharing your experience with us. Your happiness with your new Restonic mattress is our top priority and we can't help if we don't know there's a problem. Have you contacted the retailer you bought the mattress from and explained the problem? You also might want to compare your bill of sale to the law label on your mattress to ensure the mattress you bought is the one you received. Mistakes like that don’t happen often but we’re all human and it’s better to double check before going any further. It can take up to 2 weeks for your body to adjust to a new mattress, especially if your old mattress had significant support issues. There are, however, some things you can do to make the transition easier. When memory foam is cold, it is much firmer than other mattresses. Throughout the night, it softens as it responds to your body heat. You might want to try a heating blanket or turning the heat up in your bedroom in the hour prior to your going to bed. Another thing that can help is a mattress pad, which will add a comfort layer between you and the mattress. If these things don’t help you adjust to your new mattress, you should contact the retailer who sold you the mattress and explain the situation. We’re always available to talk if you’d like to discuss the matter with us too. You can reach us at: info [at] restonic [dot] com. Thanks for reaching out and I hope this helped a little! Julia
We are now nearly 5 months in and this bed is nearly as bad as day one. This turned out to be a costly problem as we are going to have to replace this bed that cost us nearly $2000 so that I can sleep without significant pain. Please think twice before buying a mattress made by this company.