I expected when buying from a furniture store, quality would be excellent. When we first brought it home, my husband complained that he felt like his feet were higher than his head. Two years later we both have back issues and feel like we are sleeping in a V. When I lay on my side, my thigh and hip hurt. I wake up in the middle of the night when the numbness starts. Now we rotate the bed every couple of weeks with zero relief. We tried to use the warranty but the company doesn't recognize the issue as an issue. 20 year warranty?! The dealer won't do anything either because the mattress got a stain on it. Crappy mattress and crappier service!
JamieSpringfield, GA
Marvelous middle not so marvelous. I need sleep!
Pros:
User also said: Price- Price
Cons:
User also said: Everything else!- Back Support
- Customer Service
- Pressure Relief
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft