I had this Purple Mattress for about 9 months now and the first 6 months its was heaven, super comfortable, amazing but after the 6 or 7 month I start it to get up with back pain and sore neck to the point that I couldn’t even walk because of the pain. I contacted the warranty and they made so difficult to replaced email after email because that’s the only way to talk to the warranty service. Anyway at the end they said that I need it a better frame and that the frame that I had for years the same one where the bed was now it’s not recommended to use with this mattress, of course they wanted me to buy their frame. I’m so mad that we couldn’t get my mattress fix and now I just lose $1,000 dollars just like that in basically half of year. It sucks and I decided to write any review that I can so people can see the true. Of course if read reviews from people that try the mattress everything it’s going to feel great but for this type of mattress make sure you talk to people that have this mattress and use every night for at least 7-8 months, there’s when you can really know the truth. I hope my review save your money. Att. Enrique V
Pros:
User also said: It’s cold not warm- Initial Comfort
- Temperature Control
Cons:
User also said: Uncomfortable after 7-8 months of use!- Back Support
- Overall Comfort
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft