Female avatar
AnnaConnellsville, PA

Puffy is NOT puffy!!! Very firm with little give!

I am hoping Puffy stands by their guarantee. I requested to return it early February before the COVID 19 outbreak. I was supposed to get a call for a requested Saturday pickup. Nothing!!! I just resubmitted a pickup again, 2 weeks before 101 day guarantee is up. The mattress is too hard even with the free topper they provided!

Cons:

  • Firm Comfort
  • Warranty Claims

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

4 / 5
Slightly betterSleep

Sleep slightly more deeply and/or consistently since owning this mattress.

Stays "Cool"

2 / 5
Poor"Coolness"

Often sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

3 / 5
FairWarranty Service

Moderately satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft