Female avatar
MeganWheaton, IL

Sinks

My husband and I are completely average. Not overweight in the slightest. I am 5ft and 118 lbs. My husband is 6ft and 185 lbs. BOTH sides where we each sleep are sunk in. There is a hump in the middle. We did, in fact, turn the foot of the bed to the head, as recommended. It was better for a month and then it began to sag again. I contacted Puffy and was told I needed something like 4 inches of sag to qualify for a replacement for defectiveness. Not happy. Its like Puffy will never show a negative review. After speaking to several people who own one, it seems to be a common complaint.

Cons:

  • Surface Integrity
  • Warranty Terms

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

1 / 5
Very PoorPressure Relief

Constant pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

2 / 5
PoorWarranty Service

Slightly satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)

None. Just not happy.

By Megan on March 26, 2019