Male avatar
MarkBoise, ID

Had a problem, but P&L took care of it

We purchased the mattress but the company we bought it from put the wrong box springs and the mattress became warped. P&L replaced the mattress once confirming we had a proper platform moving forward.

Pros:

  • Customer Service
  • Issue Resolution

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

5 / 5
Much betterSleep

Sleep much more deeply and/or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

4 / 5
GoodValue

Good value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft